Our Services
Within the seven categories below, Shamana, Inc. provides the following services: strategic management, business strategy and planning, human resources management, outplacement/career counseling, organization development, social research & program evaluation, and community outreach.
I. Strategic Management
- Organizational Assessment: Assessing an organization/business’s core processes/services on a strategic level, and offering recommendations and resources for improvements/efficiencies/savings.
- Web-based training (webinars): Providing educational resources/tools, and best practices including, but not limited to, the focus areas above to help clients maximize their organizational/business systems.
- Working with stakeholders to create agreed upon program theories and logic models, leading to plans for evaluating outcomes and a culture valuing evidence-based practices.
- Integrate the recruitment and retention process with strategic growth and the strategic management process
- Assess performance management system to ensure alignment with the business strategy
- Providing advice and guidance regarding the overall strategic direction, planning, structuring and control of an organization.
- consulting on development of mission, values, vision and goals
- Facilitation of group process to create and design a strategic plan
- Linking personal values into the organization’s values and knowing the difference
- Goal review and update to strategic plans
- Clarification of roles with key leaders
II. Business Strategy and Planning
- Share Tools/Ways of how to use HR as Business Partner vs. Traditional HR
- Working with Boards of Directors to assist them in understanding their role in the organization
- Helping the Board differentiate between operations and governance
- Working with organizations on change strategies and transformation actions
- Differentiate planning and action
- Assisting leaders to work with Boards
- Supporting organizational change strategy development
- Employee engagement initiatives
- Training and development strategies
- Setting up participatory planning and evaluation processes with stakeholders
III. Human Resources Management
- Design diversity and inclusion programs for organizations
- Share and/or provide recruitment & retention Best Practices
- Create and/or review personnel policy manuals
- Review and offer feedback to performance evaluation process
- Provide advice and guidance related to compliance with federal and state programs, such as EEO/Affirmative Action; immigration
- Conduct HR audits (Personnel Files, I-9 documents, etc)
- Conduct or outsource unlawful harassment prevention Training (AB 1832)
- Employee training on leadership and management skills
- Employee training on wellness and importance of staying healthy on the job
- Surveying and analysis of information collected from groups such as employees to establish relevant issues/needs of organization
- Facilitate evidence-based practices to improve member retention and engagement, translate theory and research on this to aid the “frontline” work being done by other Shamana partners
IV. Outplacement/Career Counseling
- Career Development Services include:
- Coach on career direction planning & focus
- Format and assist with resume review and building
- Teach interviewing skills
- Connect clients to a vast network of work opportunities
- Providing workshops and seminars focused on both transformation and change
- Facilitating retreats or workshops focused on Empowerment in the workplace
- Iopt counseling to assist employees to understand their contribution and value within the team
- Job analysis/comparisons to actual job description
- Use of life transition theory/research
V. Organizational Development
- Conduct training on effective organizational communication
- Analyze communication of the organization
- Conduct training on cultural sensitivity and diversity awareness
- Providing analysis and feedback regarding the integration of organizational values within plans
- Staff training using the tool Iopt to assist in organizing teams within departments
- SWOT analysis facilitation
- Translational use of network analysis
VI.Social Research & Program Evaluation
- Assessing and monitoring program outcomes
- Social research methodologies: surveys (interview and questionnaire; random sample and key informant; telephone and face-to-face; forced-choice questions and open-ended questions), experimental methods, content analysis, focus group interviewing, participant observation
VII. Community Outreach
- Facilitation of community forums to identify issues or impacts
- Facilitate the process of community asset mapping
- Asset-Based Community Development. Allows stakeholders such as community groups, minority groups, employees, investors, etc., to work towards getting what they need based on mapping and mobilizing community assets.